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📧 Support & Help

Welcome to Tab Manager Pro support. We're here to help you get the most out of your tab management experience.

📬 Contact Us

Response Time: Within 24 hours

Support Hours: Monday - Friday, 9 AM - 6 PM PST

❓ Frequently Asked Questions

Q: How do I activate my Pro license?

A: After purchasing, you'll receive a license key via email (to your PayPal email address). Click the Tab Manager icon, go to Settings, and enter your license key. The extension will activate automatically.

Q: Can I use my license on multiple devices?

A: Each license is tied to one device. If you need to switch devices, contact support at [email protected] for a device reset (allowed once every 30 days).

Q: What payment methods do you accept?

A: We accept all major credit cards, debit cards, and PayPal through our secure PayPal payment gateway.

Q: Is there a refund policy?

A: Yes! We offer a 30-day money-back guarantee. If you're not satisfied, contact us within 30 days of purchase for a full refund.

Q: How do I cancel my subscription?

A: You can cancel anytime through your PayPal account. Go to Settings → Payments → Manage automatic payments → Find Tab Manager Pro → Cancel. Your license will remain active until the end of your billing period.

Q: The AI organization isn't working. What should I do?

A: Make sure you have at least 5 tabs open. The AI works best with diverse tab content. Try refreshing the extension (close and reopen the popup) or contact support if the issue persists.

Q: How do I customize keyboard shortcuts?

A: Go to chrome://extensions/shortcuts in your browser, find "Tab Manager with AI", and customize the shortcuts to your preference.

Q: Is my browsing data collected?

A: No. We do not collect, store, or transmit any browsing data. All tab organization happens locally in your browser. See our Privacy Policy for details.

🔧 Troubleshooting

License Activation Issues

Check that you entered the license key correctly (format: TABPRO-XXXX-XXXX-XXXX-XXXX)
Verify the email address matches your PayPal account
Make sure you're connected to the internet during activation
Try refreshing the extension page

AI Organization Not Working

Ensure you have at least 5 tabs open
Close and reopen the extension popup
Check that tabs are regular web pages (not chrome:// URLs)
Make sure all tabs are in the current window

Keyboard Shortcuts Not Responding

Verify shortcuts at chrome://extensions/shortcuts
Check for conflicts with other extensions
Try customizing to different key combinations
Restart Chrome

📚 Resources

💡 Feature Requests

We love hearing from our users! If you have ideas for new features or improvements, email us at [email protected]. Your feedback helps us build a better product.